Refund & Return Policy
At Alexander Sharp Marketing, we want you to feel confident when purchasing from us.
That’s why our digital products are backed by a 90-Day Money-Back Guarantee.
Our 90-Day Money-Back Guarantee
If you purchase one of our digital products and decide it isn’t right for you, simply contact us within 90 days of your purchase and request a refund.
You have 90 calendar days from the date of each purchase to make your request.
To request a refund, email:
Please include:
- Your name
- The email address used when purchasing
- The product you purchased
- Your order or transaction number, if available
Once your refund has been processed, it will be returned to the original payment method used for the purchase.
Digital Products and Returns
Alexander Sharp Marketing sells digital products only.
Because our products are delivered electronically, there is no physical product to return.
Instead, eligible purchases are covered by our 90-Day Money-Back Guarantee.
Access After a Refund
If a refund is issued, your licence and right to use the refunded product will end.
Where applicable, access to courses, downloads, software, member areas, templates, resources or other digital content associated with the refunded purchase may be removed.
Any downloaded materials relating to the refunded product should no longer be used, copied, distributed or shared following the refund.
Refunds After 90 Days
Our voluntary 90-Day Money-Back Guarantee applies to refund requests submitted within 90 days of purchase.
After this period, we generally do not provide voluntary refunds for change-of-mind requests.
However, this policy does not exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law or other applicable consumer protection laws. Consumer guarantees under Australian law apply independently of any additional warranty or money-back guarantee offered by a business.
Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us at support@xandersharp.com so we can review the transactions and assist you.
Technical Problems
If you experience difficulty accessing or downloading a product, please contact us first.
In many cases, access issues can be resolved quickly and we’ll do our best to help you get access to the product you purchased.
Contact Us
If you have any questions about this Refund & Return Policy or would like to request a refund, contact:
Email:
support@xandersharp.com