Terms & Conditions
Welcome to Alexander Sharp Marketing.
These Terms & Conditions ("Terms") govern your access to and use of our website, digital products, courses, downloads, resources, memberships, software, tools and other products or services we make available (collectively, the "Services").
By accessing our website, creating an account, purchasing a product or using any of our Services, you agree to these Terms, together with our Privacy Policy and Refund & Return Policy.
If you do not agree with these Terms, please do not use our website or Services.
1. About Us
The website and Services are operated by:
Alexander Sharp Marketing
Email:
support@xandersharp.com
References to "we", "us", "our" or "Alexander Sharp Marketing" in these Terms refer to Alexander Sharp Marketing.
References to "you" or "user" refer to anyone accessing our website or purchasing or using our Services.
2. Eligibility
Our Services are intended for users who are legally capable of entering into a binding agreement.
You must be at least 18 years old to make a purchase from us unless a parent or legal guardian makes or authorises the purchase on your behalf.
By purchasing from us, you represent that the information you provide is accurate and that you are authorised to use the payment method provided.
3. Digital Products
Alexander Sharp Marketing primarily sells digital products and services.
Depending on the product purchased, this may include:
- Online courses
- Training materials
- Templates
- Guides and ebooks
- Checklists and worksheets
- Marketing resources
- Prompts
- AI-related resources
- Software or online tools
- Membership content
- Audio or video content
- Downloadable files
- Other digital resources
Products may be delivered by email, direct download, member portal, third-party platform or another electronic delivery method.
Because our products are digital, no physical goods will normally be shipped to you unless specifically stated otherwise at the time of purchase.
4. Product Descriptions
We make reasonable efforts to accurately describe our products and Services.
From time to time, we may update, improve, replace or modify product content, features, designs, bonuses, delivery methods or supporting materials.
Minor changes that do not materially reduce the overall nature or value of a product may be made without prior notice.
Images, screenshots, examples and demonstrations used on our website are illustrative and may differ from the exact appearance of a product as it is updated over time.
5. Prices and Payment
Prices are displayed on the relevant sales or checkout page and may change from time to time.
The currency applicable to your purchase will be displayed at checkout.
You agree to pay the price shown at the time your order is submitted, together with any applicable taxes or charges disclosed before purchase.
Payments may be processed by third-party payment providers.
We do not generally store complete credit or debit card information ourselves.
If a payment is declined, reversed or otherwise unsuccessful, we may suspend access to the relevant product or Service until payment has been successfully completed.
6. 90-Day Money-Back Guarantee
Unless a product page expressly states otherwise, our digital products are backed by a 90-Day Money-Back Guarantee.
If you decide that a product is not right for you, you may request a refund within 90 calendar days of the original purchase date.
Refund requests should be sent to:
Further details are contained in our Refund & Return Policy.
Our 90-Day Money-Back Guarantee is an additional benefit and does not exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws, including the Australian Consumer Law where applicable.
7. Licence to Use Digital Products
Unless we expressly state otherwise, purchasing one of our digital products gives you a limited, personal, non-exclusive, non-transferable and revocable licence to use that product for your own personal or internal business purposes.
Purchasing a product does not transfer ownership of the underlying intellectual property to you.
Unless expressly permitted by the licence supplied with a particular product, you may not:
- Copy or reproduce the product for distribution
- Share login details or product access with other people
- Upload purchased materials to file-sharing websites
- Distribute products through shared drives, communities or membership sites
- Sell, sublicense or redistribute the product
- Give the product away
- Publish substantial portions of the product publicly
- Claim our content as your own original work
- Remove copyright, trademark or ownership notices
- Create substantially identical competing products by copying our materials
- Use our content to train, populate or build a competing commercial content library, database or service
You may make reasonable copies for your own personal or internal business use where necessary to use the product as intended.
8. PLR, MRR and Resale Rights Products
Some products sold by Alexander Sharp Marketing may specifically include Private Label Rights (PLR), Master Resell Rights (MRR), commercial-use rights, resale rights or another expanded licence.
Where a product includes such rights, the licence provided with that specific product will determine what you may and may not do with it.
Those product-specific licence terms take precedence over the general restrictions in Section 7 to the extent that they conflict.
The purchase of one product containing PLR, MRR or resale rights does not grant similar rights to any other Alexander Sharp Marketing product.
If no expanded licence is expressly provided, you should assume the standard personal-use licence in Section 7 applies.
9. Intellectual Property
Unless otherwise stated, all content made available through our website and Services is owned by or licensed to Alexander Sharp Marketing.
This may include:
- Text
- Copy
- Courses
- Videos
- Audio
- Graphics
- Branding
- Logos
- Templates
- Designs
- Frameworks
- Training materials
- Downloads
- Prompts
- Software
- Website content
- Product names
- Marketing materials
Our intellectual property is protected by applicable copyright, trademark and other intellectual property laws.
Nothing in these Terms transfers ownership of our intellectual property to you except where a specific written licence expressly provides otherwise.
10. Accounts and Login Details
Some products may require you to create an account or use login credentials.
You are responsible for maintaining the confidentiality and security of your login details.
Unless your product licence specifically allows multiple users, account access is intended for the individual or business that purchased the product and may not be shared with unrelated third parties.
You are responsible for activity occurring through your account.
Please contact us promptly if you believe your account has been accessed without authorisation.
11. Acceptable Use
You agree not to use our website or Services:
- For unlawful or fraudulent purposes
- To infringe another person's intellectual property or privacy rights
- To distribute malware, harmful code or malicious software
- To attempt to gain unauthorised access to our systems
- To interfere with the operation or security of our Services
- To scrape, harvest or systematically extract content without permission
- To bypass technical restrictions or access controls
- To share, pirate or unlawfully distribute our products
- To impersonate another person
- In any way that could reasonably damage our website, Services or other users
We may suspend or terminate access where we reasonably believe these Terms have been materially breached.
12. Educational and Informational Purposes
Our products and Services may contain information relating to topics such as:
- Marketing
- Advertising
- Ecommerce
- Business
- Sales
- Copywriting
- Artificial intelligence
- Product development
- Content creation
- Entrepreneurship
- Online business
This information is provided for general educational and informational purposes.
It is not intended to constitute legal, accounting, taxation, financial, investment or other regulated professional advice.
You are responsible for evaluating information and obtaining independent professional advice where appropriate.
13. No Guarantee of Business or Financial Results
We may provide strategies, examples, case studies, marketing ideas, frameworks and other educational information designed to help users improve their businesses.
However, we do not guarantee that you will make money, generate sales, achieve a particular return on advertising spend, reduce costs, acquire customers, grow an audience or achieve any specific business or financial result.
Business results vary significantly and may depend on factors including:
- Your experience and skills
- The product or service you sell
- Your market
- Your offer
- Pricing
- Advertising
- Competition
- Economic conditions
- Implementation
- Time and effort
- Platforms and technology
- Factors outside our control
Examples, testimonials, case studies or results discussed on our website are not promises that you will achieve the same or similar results.
You remain responsible for your own business decisions and results.
14. Artificial Intelligence and AI-Generated Content
Some of our products, tools or Services may incorporate or teach the use of artificial intelligence.
AI-generated information can contain errors, omissions or inaccurate information.
You are responsible for reviewing, editing and verifying AI-generated outputs before relying on, publishing or using them.
You should not assume that AI-generated content is factually accurate, legally compliant, original, non-infringing or appropriate for a particular use without appropriate review.
Where third-party AI services are involved, your use of those services may also be governed by the terms and policies of the relevant provider.
15. Third-Party Platforms and Services
Our Services may integrate with or link to third-party websites, software, payment processors, advertising platforms, social networks, AI services, hosting providers or other external services.
We do not control these third parties and are not responsible for:
- Their availability
- Their security
- Their content
- Their policies
- Their pricing
- Their functionality
- Changes they make to their platforms
- Suspension or termination of third-party accounts
- Decisions made by third-party platforms
Your use of third-party services is subject to their own terms, conditions and privacy policies.
A recommendation, link or reference to a third-party service does not constitute a guarantee or warranty regarding that service.
16. Platform Changes
Many digital marketing strategies rely on third-party platforms such as advertising networks, search engines, social media platforms, ecommerce platforms and AI providers.
These platforms may change their:
- Algorithms
- Advertising policies
- Features
- Pricing
- Terms of service
- Technology
- APIs
- Access requirements
We cannot guarantee that a particular strategy, process, integration or technique will continue to function indefinitely.
We may update our materials where practical, but purchasing a product does not guarantee that every piece of content will be continually updated unless ongoing updates are expressly included in the product description.
17. Availability of Services
We aim to keep our website and Services available, but continuous or uninterrupted access cannot be guaranteed.
Access may occasionally be interrupted because of:
- Maintenance
- Software updates
- Hosting outages
- Security issues
- Technical problems
- Third-party platform outages
- Internet failures
- Events outside our reasonable control
Where reasonably possible, we will attempt to restore access within a reasonable period.
18. Lifetime Access
If a product is advertised as including "lifetime access", this means access for the commercial lifetime of that particular product or Service while it continues to be offered and maintained by us, unless the applicable sales page expressly provides a different definition.
It does not mean the lifetime of the purchaser or guarantee that a particular technology platform, website or Service will operate forever.
Where reasonably practicable, if we permanently discontinue a lifetime-access product, we may provide an opportunity to download relevant materials or provide another reasonable method of accessing the purchased content.
Nothing in this section limits any rights you may have under applicable consumer law.
19. Suspension and Termination
We may suspend or terminate your access to a product or Service where reasonably necessary because of:
- A material breach of these Terms
- Fraud or suspected fraud
- Unauthorised sharing or resale
- Intellectual property infringement
- Security threats
- Abuse of our systems or Services
- Non-payment
- Unlawful activity
Where appropriate and reasonably practicable, we may provide notice before terminating access.
Termination does not affect rights or obligations that arose before termination.
20. Refunds and Termination of Licence
If we issue a full refund for a digital product, your licence to use that product ends.
Where applicable, we may remove access to:
- Courses
- Membership areas
- Downloads
- Software
- Templates
- Resources
- Other digital content associated with the refunded purchase
Following a refund, you should cease using and distributing the refunded materials except where applicable law provides otherwise.
21. Australian Consumer Law
Nothing in these Terms is intended to exclude, restrict or modify any guarantee, condition, warranty, right or remedy that cannot lawfully be excluded under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or other applicable consumer protection legislation.
Where such rights apply, these Terms operate subject to those rights.
Our voluntary warranties, refund policies and guarantees are provided in addition to any rights you may have under applicable law.
22. Disclaimer of Warranties
To the maximum extent permitted by law, and subject to Section 21, our website and Services are provided on an "as available" basis.
We do not warrant that:
- Our website will always be available or uninterrupted
- Every error will be corrected immediately
- Every piece of information will be completely accurate or current
- Our Services will meet every user's individual requirements
- Third-party platforms will remain available or unchanged
- Using our products will produce any particular commercial result
Nothing in this section excludes any warranty or guarantee that cannot legally be excluded.
23. Limitation of Liability
To the maximum extent permitted by law and subject to any rights that cannot lawfully be excluded, Alexander Sharp Marketing will not be liable for indirect, incidental, special or consequential loss arising from your use of our website or Services.
This may include loss arising from:
- Business interruption
- Lost revenue
- Lost profits
- Lost opportunities
- Loss of data
- Decisions made based on educational information
- Changes made by third-party platforms
- Unavailability of third-party services
Where our liability can lawfully be limited, our liability will be limited to the extent permitted by applicable law.
Nothing in these Terms excludes liability where exclusion or limitation is prohibited by law.
24. Your Responsibility
You are responsible for how you implement information, strategies, recommendations, templates, prompts and other materials provided through our Services.
Before using any marketing campaign, advertisement, business strategy, AI output, legal wording, claim, financial information or other material, you should determine whether it is suitable and lawful for your circumstances.
You are responsible for complying with laws, regulations, advertising policies, intellectual property requirements and third-party platform rules applicable to your activities.
25. Indemnity
To the extent permitted by law, you agree to indemnify Alexander Sharp Marketing against reasonable losses, liabilities, claims and expenses arising directly from:
- Your unlawful use of our Services
- Your material breach of these Terms
- Your infringement of third-party intellectual property rights
- Your fraudulent or intentionally harmful conduct
This indemnity does not apply to the extent that a loss was caused by our own unlawful conduct, negligence or breach of an obligation that cannot legally be excluded.
26. External Links
Our website may contain links to third-party websites or resources.
These links are provided for convenience or information only.
We do not control third-party websites and are not responsible for their content, privacy practices, availability, products or services.
You access external websites at your own discretion and subject to their applicable terms and policies.
27. Privacy
Your use of our website and Services is also subject to our Privacy Policy, which explains how we collect, use, store and disclose personal information.
28. Changes to Products and Services
We may modify, update or discontinue products and Services from time to time.
Where you have already purchased a product, we will act reasonably in determining how changes affect your existing access and will comply with any obligations imposed by applicable consumer law.
29. Changes to These Terms
We may update these Terms from time to time to reflect changes to:
- Our business
- Our Services
- Technology
- Legal requirements
- Third-party platforms
- Our operating practices
The current version will be published on our website together with the date it was last updated.
Changes will generally apply prospectively.
Your continued use of our website or Services after updated Terms take effect constitutes acceptance of the updated Terms to the extent permitted by law.
30. No Waiver
If we do not immediately enforce a provision of these Terms, this does not mean we have waived our right to enforce it later.
A waiver is effective only where it is expressly provided.
31. Assignment
We may assign or transfer our rights and obligations under these Terms as part of a sale, restructure or transfer of our business, subject to applicable law.
You may not transfer your rights to access a digital product to another person unless we expressly permit it or the applicable product licence allows it.
32. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary and the remaining provisions will continue to operate.
33. Entire Agreement
These Terms, together with any applicable:
- Product-specific terms
- Licence agreements
- Privacy Policy
- Refund & Return Policy
- Checkout terms
form the agreement between you and Alexander Sharp Marketing relating to your use and purchase of the relevant Services.
Where a product-specific licence expressly conflicts with these general Terms, the product-specific licence will apply to that particular product to the extent of the conflict.
34. Governing Law
These Terms are governed by the laws applicable in Australia and, where relevant, the laws of the Australian State or Territory in which Alexander Sharp Marketing is established.
Nothing in this section prevents a consumer from relying on any mandatory rights or protections available to them under applicable law.
35. Contact
If you have questions about these Terms, please contact:
Alexander Sharp Marketing
Email: support@xandersharp.com