Privacy Policy
Alexander Sharp Marketing respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Alexander Sharp Marketing ("we", "us" or "our") collects, uses, stores and discloses personal information when you visit our website, purchase our products or services, subscribe to our communications, contact us, or otherwise interact with us.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Business: Alexander Sharp Marketing
Email:
support@xandersharp.com
For privacy-related questions or requests, please contact us using the email address above.
2. Personal Information We Collect
The types of personal information we may collect depend on how you interact with us.
This may include:
- Your name
- Email address
- Telephone number
- Billing or postal address
- Account or login information
- Information you submit through forms, surveys or questionnaires
- Products or services you purchase
- Transaction and order information
- Communications you send to us
- Marketing preferences
- IP address
- Browser and device information
- Website usage and activity
- Referring websites or advertising sources
- Information collected through cookies, pixels and similar technologies
If you make a purchase, payment information may be collected and processed by third-party payment processors. We generally do not directly store complete credit or debit card numbers.
We do not intentionally collect sensitive personal information unless it is reasonably necessary for a particular service and you have provided it to us voluntarily or its collection is otherwise permitted by law.
3. How We Collect Personal Information
We may collect information directly from you when you:
- Purchase a product or service
- Create an account
- Subscribe to an email list
- Download a free resource
- Complete a form
- Contact customer support
- Participate in a survey, promotion or competition
- Book or request a service
- Communicate with us by email or other means
We may also collect information automatically when you use our website through cookies, analytics tools, tracking pixels and similar technologies.
In some circumstances, we may receive information from third parties, including payment providers, advertising platforms, analytics providers, affiliates, referral partners and other service providers.
4. How We Use Your Information
We may use personal information to:
- Provide our products and services
- Process and fulfil purchases
- Create and manage customer accounts
- Provide customer support
- Respond to questions and requests
- Send transactional messages, receipts and account notifications
- Deliver downloads, training, memberships or other purchased content
- Send marketing emails where permitted
- Personalise our website and communications
- Recommend relevant products, services or content
- Measure website traffic and customer behaviour
- Analyse and improve our products, services and marketing
- Measure the effectiveness of advertising campaigns
- Create advertising audiences and conduct remarketing
- Detect fraud, misuse or security threats
- Maintain business and financial records
- Comply with legal and regulatory obligations
- Protect our legal rights and legitimate business interests
We will not use personal information for materially unrelated purposes without an appropriate legal basis or, where required, notifying you.
5. Email Marketing
If you subscribe to our mailing list, purchase from us or otherwise consent to receive marketing communications, we may send you emails about products, services, educational content, promotions and other information we believe may be relevant to you.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in our emails or by contacting:
Even if you unsubscribe from marketing communications, we may still send you non-marketing messages necessary to provide products or services you have purchased, respond to requests, or administer your account.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, scripts and similar technologies.
These technologies may help us:
- Operate and secure the website
- Remember preferences
- Understand how visitors use the website
- Measure traffic and conversions
- Improve website performance
- Measure advertising effectiveness
- Personalise content
- Deliver or measure advertising and remarketing campaigns
Some cookies are placed by third-party service providers.
Depending on your browser and location, you may be able to block, delete or restrict cookies through your browser settings or available consent tools.
Disabling certain cookies may affect the functionality of parts of our website.
7. Analytics
We may use third-party analytics providers to understand how visitors interact with our website.
These providers may collect information such as:
- IP address
- Device type
- Browser type
- Approximate location
- Pages visited
- Time spent on pages
- Referring source
- Links or buttons clicked
- Website interactions
- Conversion events
We use this information to analyse website performance, improve our services and better understand our customers.
8. Advertising and Remarketing
We may use advertising platforms and related technologies to advertise our products and services.
These platforms may use cookies, pixels or similar technologies to:
- Measure advertising performance
- Attribute sales or enquiries to advertisements
- Build advertising audiences
- Show advertisements to people who previously visited our website
- Show advertisements to audiences with similar interests or characteristics
- Limit the frequency of advertisements
- Improve the relevance of advertising
Depending on the platform and your location, you may be able to control personalised advertising through your browser, device or advertising-platform privacy settings.
9. Payment Processing
When you purchase a product or service, payments may be processed through third-party payment processors.
These providers may collect information necessary to process your transaction, including payment details, billing information and fraud-prevention information.
Payment providers process your information according to their own privacy policies and terms.
10. Third-Party Service Providers
We use third-party providers to help operate our business.
These may include providers of:
- Website hosting
- Cloud storage
- Email marketing
- Customer relationship management
- Payment processing
- Shopping carts
- Course or membership hosting
- Customer support
- Analytics
- Advertising
- Conversion tracking
- Automation
- Accounting
- Fraud prevention
- Information technology and security
We may provide these service providers with personal information where reasonably necessary for them to perform services on our behalf.
We expect service providers handling personal information on our behalf to use appropriate privacy and security measures.
11. Disclosure of Personal Information
We may disclose personal information:
- To service providers that assist us in operating our business
- To payment processors and financial institutions
- To professional advisers such as accountants, lawyers and consultants
- To advertising and analytics providers where applicable
- Where you have authorised or requested the disclosure
- Where required or authorised by law
- To investigate suspected fraud, abuse or unlawful activity
- To protect our rights, property, users or others
- In connection with the sale, transfer, restructuring or acquisition of all or part of our business
We do not disclose personal information to third parties for purposes unrelated to operating our business except where authorised by you or permitted or required by law.
12. Overseas Disclosure
Some of the technology and service providers we use may store or process information outside Australia.
This may include providers located in or operating data centres in countries such as the United States and other jurisdictions in which our service providers operate.
Privacy and data protection laws in those countries may differ from Australian law.
Where reasonably required, we take steps appropriate to the circumstances to ensure that personal information disclosed overseas is handled appropriately.
13. Data Security
We take reasonable administrative, technical and organisational measures to protect personal information from:
- Loss
- Misuse
- Interference
- Unauthorised access
- Unauthorised disclosure
- Alteration or destruction
However, no website, database, electronic communication or internet transmission can be guaranteed to be completely secure.
You provide information electronically at your own risk.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, accounting, taxation, dispute-resolution, fraud-prevention or legal purposes.
When personal information is no longer reasonably required, we may delete, destroy or de-identify it, subject to any legal or record-keeping obligations.
15. Accessing or Correcting Your Information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, contact:
We may need to verify your identity before responding.
In certain circumstances, applicable law may permit us to refuse access or correction. If this occurs, we will provide an explanation where required.
16. Requesting Deletion of Your Information
You may contact us to request deletion of personal information we hold about you.
We will consider your request in accordance with applicable privacy laws.
We may need to retain certain information where reasonably necessary to:
- Complete transactions
- Maintain financial or taxation records
- Resolve disputes
- Prevent fraud or abuse
- Enforce agreements
- Establish, exercise or defend legal claims
- Comply with legal obligations
Some residual information may also remain temporarily in secure backups.
17. Privacy Complaints
If you believe we have mishandled your personal information or breached an applicable privacy obligation, please contact us at:
Please provide enough information for us to understand and investigate your concern.
We will review privacy complaints and aim to respond within a reasonable period.
If you are located in Australia and are not satisfied with our response, you may have the right to raise your complaint with the Office of the Australian Information Commissioner or another applicable regulator.
18. Australian Privacy
Where the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles apply to us, we will handle personal information in accordance with those requirements.
These principles address matters including the collection, use, disclosure, security, access and correction of personal information.
Nothing in this Privacy Policy is intended to limit any rights you have under applicable Australian privacy law.
19. European Economic Area and United Kingdom Users
If you are located in the European Economic Area or United Kingdom and applicable data protection legislation applies to our processing of your personal data, you may have additional rights.
Depending on the circumstances, these may include rights to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of personal data
- Restrict certain processing
- Object to certain processing
- Receive certain personal data in a portable format
- Withdraw consent where processing is based on consent
- Object to direct marketing
- Lodge a complaint with an applicable supervisory authority
Our legal basis for processing information may include consent, performance of a contract, compliance with legal obligations and our legitimate interests, depending on the circumstances.
To exercise a privacy right, contact:
20. California Residents
If you are a California resident and applicable California privacy legislation applies to Alexander Sharp Marketing, you may have additional privacy rights.
Depending on the applicable law and circumstances, these may include the right to:
- Know what categories of personal information we collect, use and disclose
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to exceptions
- Opt out of certain sales or sharing of personal information where applicable
- Limit certain uses of sensitive personal information where applicable
- Receive equal service and pricing when exercising applicable privacy rights
To submit a privacy request, contact:
We may need to verify your identity before completing a request.
Nothing in this section is intended to provide rights beyond those required by applicable California law.
21. Children
Our website and services are generally intended for adults and are not directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where parental consent would be required by applicable law.
If you believe a child has provided personal information to us improperly, contact us at support@xandersharp.com.
22. Links to Other Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security, content or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
23. Automated Tools and Artificial Intelligence
We may use software, automation and artificial intelligence tools to assist with business activities such as customer service, marketing, content creation, analytics, administration and the delivery or improvement of products and services.
Where personal information is processed using these tools, we will handle that information in accordance with this Privacy Policy and applicable law.
We do not intend to use automated decision-making involving personal information to make decisions that have significant legal or similarly significant effects on individuals unless we have an appropriate legal basis and provide any notices required by applicable law.
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, service providers or legal obligations.
The latest version will be published on our website with an updated "Last updated" date.
We encourage you to review this Privacy Policy periodically.
25. Contact Us
For questions, privacy requests or complaints regarding this Privacy Policy or the way we handle personal information, contact:
Alexander Sharp Marketing
Email: support@xandersharp.com
Last updated: 19 August 2026